Privacy policy

Who We Are: 

WOW Prints ABN (Insert ABN here). We’re an Australian business that prints your artwork.

Your Privacy Matters: 

We are committed to protecting your personal information in line with the Australian Privacy Principles set by the Australian Government’s Privacy Act 1988 (Cth).

What Information We Collect:

Personal details: When you make an order, we will collect information like your name, email, phone number, address and payment details to fulfil your order.

Artwork: We collect the digital image files you upload for printing.

Website data: We collect website use information, such as IP address and pages viewed, to help improve the site. This may be done through cookies.

How We Use Your Information:

Printing: To print and deliver your artwork through a trusted Australian print shop.

Communication: To contact you about your order, and updates about wowprints.

Improvement: To analyse website usage and improve our services.

Marketing (with consent): We may send you marketing emails with your consent. You can opt-out at any time.

Who We Share Your Information With:

Australian Print Shop: We share necessary details with our Australian printing partner to fulfil your order.

Service Providers: We may use trusted third parties for things like website hosting or payment processing. We make sure these providers also have compliant privacy practices.

Legal reasons: We will share your information if required by law.

How We Keep Your Information Safe:

Security measures: We use reasonable measures to protect your data, including secure storage and data encryption.

Your Rights:

Access: You can request to see what personal information we hold about you.

Correction: You can ask us to correct any inaccurate information.

Deletion: You can ask us to delete your personal information (unless we need it for legal reasons).

Opt-out: You can opt-out of marketing communications at any time.

Cookies:

Our website uses cookies to help understand how you use our site.

You can manage cookie preferences through your web browser settings.

Data Retention: 

We keep your personal data only for as long as we need it for our services and legal requirements.

International Transfers: 

Your data is stored and processed within Australia. We use US platforms like WordPress and Mailchimp and ensure they are also compliant.

Complaints: 

If you have a privacy complaint, contact us at info@wowprints.com.au and we’ll respond within 7 days to acknowledge. We aim to resolve all complaints within 30 days. You also have the right to contact the Office of the Australian Information Commissioner (OAIC).

Changes to This Policy: 

We may update this policy. If changes are material, we’ll notify you via email or with a website notice.

Contact

If you have any questions about this privacy policy, you can contact us at info@wowprints.com.au.