Terms of service

Terms of Service for wowprints.com.au

Agreement: 

By using our website (wowprints.com.au) and placing orders, you agree to these terms. If you do not agree, please do not use our service.

Who We Are: 

WOW Prints ABN (Insert ABN here). We print artwork you provide using an Australian print shop.

Using Our Service:

Age: You must be at least 18 years old, or have a parent’s permission to use our services.

Account: You may need to create an account to order prints. You are responsible for keeping your account details secure.

Artwork Ownership: You confirm that you own or have permission to use the artwork you upload. You’re responsible for any copyright or intellectual property issues that arise.

Content: You must not upload offensive, unlawful, or harmful content. We reserve the right to decline to print such material.

Ordering Prints:

Pricing: All prices are in Australian Dollars (AUD) and include GST where applicable. We may change pricing at any time, but your cost will be fixed at the time of ordering.

Payment: Payment is required at the time of ordering. We use secure payment gateways.

Printing: We’ll do our best to ensure print quality is high, but colours and prints may have slight variations. We can not be responsible for low-quality uploads.

Delivery: We use a trusted Australian print shop and delivery partners, and are not responsible for delays outside our direct control. We will provide shipping information.

Cancellation: We may be able to cancel an order if it has not been sent for printing. Please contact us quickly at [insert contact email e.g., hello@wowprints.com.au] to discuss. Once printing has commenced cancellation is not possible.

Refunds and Returns:

Damaged: If your print is damaged in transit, please contact us within 7 days of receiving it, with photo evidence, for a replacement or refund.

Not satisfied: We can not offer refunds or returns if you are simply unhappy with the art, please choose carefully when ordering.

Intellectual Property:

Your Artwork: You retain ownership of the copyright and intellectual property rights of your artwork.

WOW Prints: We retain ownership of the WOW Prints branding, website content, and any tools we provide for you to use.

Our Liability:

Limit: Our liability is limited to the cost you paid for the print.

Not liable: We’re not liable for any indirect, incidental, or consequential losses.

Website: We do not guarantee our website will be uninterrupted or error-free.

Website Use:

No misuse: You agree not to misuse our website, such as hacking, or disrupting our services.

Updates: We may update the site from time to time.

Privacy: Your privacy is important. Please see our Privacy Policy for details on how we handle your information.

Changes to These Terms: We may update these terms from time to time. We will post changes on our website.

Governing Law: These terms are governed by the laws of Australia, and disputes will be resolved in Australian courts.

Contact: If you have any questions, please contact us at info@wowprints.com.au.

Key Compliance Points:

Australian Consumer Law (ACL): Adheres to requirements concerning refunds and guarantees.

Clear and Concise: Uses straightforward language.

Intellectual Property: Clearly addresses ownership of artwork and website content.

Liability Limitations: Explains the limits to the liability of WOW Prints.

Payment Terms: Includes details about pricing and payment.

Dispute Resolution: Specifies the jurisdiction (Australian courts).

Change Policy: States that the terms may change over time.

Contact Info: Provides clear contact information.

User Responsibilities: Lays out the responsibilities of the user, such as age, artwork ownership and content.

Important Notes:

Legal Review: It’s best to have these terms reviewed by a legal professional.

Placement: Make sure the Terms of Service are easily accessible on your website, usually in the footer or menu.

This Terms of Service document is designed to be clear, concise, and compliant with Australian law. It provides a good foundation for a small business providing printing services to consumers.

Let me know if you have other questions.